Crew Management & SOP Bootcamp

Stop letting your crew run your business instead of your systems.

The Crew Management & SOP Bootcamp is an in-person business operations training course built for marine detailers, shop owners, crew leaders, and managers who want to build a cleaner, more consistent, and more profitable operation.

This course teaches how to manage technicians, assign work, create repeatable processes, reduce mistakes, hold people accountable, and build SOPs that actually get used in the field.

If your business depends on you personally explaining everything, checking everything, fixing everything, and chasing your team all day, you do not have a scalable company. You have a job with employees.

This course is built to help fix that.

Course Details

Format: In-person training
Location: MAD Soaps, 2830 Solomons Island Road, Edgewater, MD 21037
Investment: $1,850 per attendee
Seats: Limited enrollment

What You’ll Learn

How to manage a detailing crew without micromanaging every step

How to build SOPs your team can actually follow

How to assign roles before the job starts

How to create daily production expectations

How to reduce wasted labor hours

How to train new technicians faster

How to build checklists for repeatable quality

How to inspect work without becoming the bottleneck

How to create accountability without constant arguing

How to reduce callbacks, missed steps, and inconsistent results

How to document processes for washing, polishing, coatings, maintenance, shop flow, and customer handoff

How to separate owner responsibilities, manager responsibilities, and technician responsibilities

How to build a crew structure that supports growth instead of chaos

What’s Included

In-person instruction

Hands-on operations walkthroughs

SOP building workshop

Crew role and responsibility framework

Quality control checklist framework

Job flow planning worksheet

Training and onboarding structure

Manager accountability framework

Certificate of completion

Training materials and worksheets

Best For

This course is best for shop owners, marine detailing business owners, crew leaders, operations managers, and detailers who are starting to hire employees and need systems before the business turns into chaos.

This Is Not For

Solo operators who refuse to build systems

Owners who want to keep everything in their head

People looking for a motivational seminar instead of real operational work

Businesses that are unwilling to hold employees accountable

Anyone who thinks “just work harder” is a management strategy

Important Registration Terms

Payment is required to reserve your seat.

Course dates are selected at checkout or through the available product options.

Seats are limited and sold on a first-come, first-served basis.

Because this is a limited-seat in-person training, registrations are non-refundable within 14 days of the selected course date.

MAD Soaps may reschedule the course due to weather, safety, instructor availability, or operational needs.

Attendees may be photographed or filmed during training for educational and marketing purposes.

Reserve your seat and learn how to build a crew that runs on systems, not chaos.